Our Return Policy
Returns and exchanges are accepted on all TANK units and TANK related accessories within 30 days of receipt of shipment regardless of use. Damaged TANK or TANK related accessories will be evaluated on a case by case basis. TANK returns must include their original packaging.
The customer is responsible for arranging shipping the item(s) back to V-Tech Fitness and all costs associated. If unable to make these arrangements, we may be able to assist and get freight quotes to facilitate this, which will be deducted from the total refund.
ALL OTHER PRODUCTS
WHERE TO SEND
Send all returns/exchanges to:
8D Sweetnam Dr. Stittsville, ON K2S 1G2
V-Tech Fitness Price Adjustment Policy
V-Tech Fitness offers price adjustments (up to 72 hours after purchase) on qualifying items found for less on v-techfitness.com. To qualify, the purchase must have been made within the last 72 hours.
How do you get a price adjustment?
If you made a purchase in the last 72 hours within the start of a promotion that discounts the product(s) you purchased and you would like a price adjustment, please email firstname.lastname@example.org with your order number. We will review your order and submit qualifying refunds via original payment method.
V-Tech is not responsible for matching prices of other retailers.